Credit, Collection Administration & Performance Manager

Career Opportunities: Credit, Collection Administration & Performance Manager (44151)

The Credit, Collection Administration & Performance Manager is responsible for overseeing credit risk performance, accounts receivable health, dunning effectiveness, execution of the bad‑debt strategy, and exception governance across the customer lifecycle. This role acts as a control and performance hub, ensuring policies are consistently applied, revenue leakage is identified and addressed, and decision‑making is supported by accurate analytics and reporting.

Responsibilities

• Own performance outcomes across credit risk, AR, dunning, and bad‑debt strategy
• Supervise credit analysts, risk analysts, and policy execution resources
• Monitor portfolio risk, exposure, delinquency trends, and policy effectiveness
• Ensure credit and collection policies are consistently applied, documented, and optimized
• Identify emerging risk trends...