Credit and Collections, Senior Collector

Senior Collector – Corporate Finance Services

Location: Five Neo Building, Bonifacio Global City, Taguig.

Duties and Responsibilities

• Proactively manage a portfolio of key accounts to execute collection strategies as well as the escalation of delinquent accounts.
• Minimize Days Sales Outstanding (DSO), account balances over 90 days past due, and unapplied payments while increasing the percentage of current collections.
• Ensure all receivable portfolios are collected within terms while adhering to professional, ethical and legal collections practices.
• Direct productivity improvement efforts to keep processes efficient, cost‑effective, and consistent with overall department practices.
• Daily management of collections, providing customer service regarding collection issues, processing customer refunds, reviewing account adjustments, and resolving client discrepancies and deductions.
• Manage and review th...