Coupa System Administrator

Role Overview
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The Coupa System Administrator is responsible for the day‑to‑day operations, support, and stability of the Coupa platform. This role ensures smooth system performance by managing incidents, troubleshooting issues, supporting end users, and maintaining system configurations.

Key Deliverables

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• Timely resolution of incidents and service requests based on SLA targets
  
• Enables high system availability and performance
  
• Effective communication to end users during incidents and changes
  
• Minimal disruption during Coupa releases and updates
  
• Continuous improvement of support processes
  

Core Responsibilities

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• Incident Management & Support: Monitor, log, prioritize, and resolv...