Found Description
Overview
Provide customers with prompt, knowledgeable, and courteous service.
Responsibilities
Essential Job Functions
- Greet customers promptly and courteously by name (if known)
- Answer telephones promptly and courteously identifying yourself and the company
- Provide professional and knowledgeable assistance to customers
- Provide accurate and timely execution of customer’s orders, requests and other services
- Enhance customer orders by asking if other products are needed that were not specifically requested
- Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash box reconciliation etc.
- Load and unload company, customer and outside carrier vehicles using proper equipment
- Break down and put away stock
- Regular and punctual attendance
- Participate in the After Hours Emergency Call rotation to assist customers when the branch is clo...