Found Description
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.
You will assist other customer service associates with administrative duties, such as reporting incompletions, block orders, etc
You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
**Key Responsibilities**
Processing Returns, claims, Free of charge orders
Order entry process, including audit, update & release of lines/orders according to customer’s requests.
Customer Invoicing
Deliver Forecast Reports
Administrative Support
Order Processing for Software, follow up, generation of licenses & invoicing
**You must have**:
- Active student or no more tha...
You will assist other customer service associates with administrative duties, such as reporting incompletions, block orders, etc
You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
**Key Responsibilities**
Processing Returns, claims, Free of charge orders
Order entry process, including audit, update & release of lines/orders according to customer’s requests.
Customer Invoicing
Deliver Forecast Reports
Administrative Support
Order Processing for Software, follow up, generation of licenses & invoicing
**You must have**:
- Active student or no more tha...