Found Description
Responsibilities
- Perform all tasks related to processing special handling invoices for large, complex commercial customers
- Maintain third party billing portals
- Communication with cross functional internal teams related to customer account status will be required
- Communication with various large commercial customers regarding account status
- Maintain strong customer relationships through effective communication
- Perform and maintain account billing reconciliations for customers
- Investigate and resolve any irregularities or inquiries timely and accurately
- Provide documentation to customers or cross functional teams requesting invoices, statements
- Maintain sensitive customer financial information and organized financial records electronically
- Recommend improvements for invoicing processes
- Researches and resolves second and third level customer inquiries
- Develop...