Coordinator Technical Support – Assistive Technologies

Kinova Inc.

Boisbriand, Québec, Canada Permanent position June 08, 2026

Found Description

MAIN RESPONSIBILITIES

Provide technical support to various customers and colleagues;

Manage and update incoming requests in our system;

Participate in regional and provincial objectives related to after-sales services;

Perform installations of Kinova products;

Perform repairs on products in the field or at our offices;

Electronic defect analysis;

Soldering and repair of electronic components;

Mechanical repairs;

Open requests in the system and participate in problem analysis;

Work closely with internal partners to improve our products and services;

Train our customers, distributors and partners in the use and repair of our products, both in North America and Europe;

Participate in periodic follow-ups with customers;

Contribute to the implementation and maintenance of internal processes;

Understand, document and create integration methodologies (e.g., integration with...

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