Found Description
Become a Spa Experience Coordinator at Fairmont Hotel Vancouver, where guest satisfaction is key. Manage front desk operations and provide exceptional customer service.
In this role, you will manage reception and serve as the first point of contact for guests. Your responsibilities include handling inquiries, providing information about spa treatments, and managing payments. Having experience in hospitality will help you create a warm and welcoming atmosphere that enhances guest satisfaction.
Key Responsibilities:
• Oversee reception area operations
• Greet and escort guests as required
• Answer phone inquiries promptly
• Provide literature about spa offerings
• Handle payment transactions efficiently
Requirements:
• Minimum of 2 years in spa or hospitality field
• Hospitality diploma or degree is an advantage
• Competent in Microsoft Word and Excel
• Exceptional verbal and written communication
• Ability to perform physical tasks in a dynamic en...
In this role, you will manage reception and serve as the first point of contact for guests. Your responsibilities include handling inquiries, providing information about spa treatments, and managing payments. Having experience in hospitality will help you create a warm and welcoming atmosphere that enhances guest satisfaction.
Key Responsibilities:
• Oversee reception area operations
• Greet and escort guests as required
• Answer phone inquiries promptly
• Provide literature about spa offerings
• Handle payment transactions efficiently
Requirements:
• Minimum of 2 years in spa or hospitality field
• Hospitality diploma or degree is an advantage
• Competent in Microsoft Word and Excel
• Exceptional verbal and written communication
• Ability to perform physical tasks in a dynamic en...
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