Conversational designer (AI Assisted Content) - mississauga

CONVERSATIONAL DESIGNER (AI)

Enterprise Bank

6 month + extensions to 2 years

2-3x/week Downtown Toronto

RATE: 55-60/hr, incorporated

4-6 Years of experience

Conversational design experience (chat bots, conversational flows, AI-assisted content experiences)

Understanding of content systems

Can come from content design or technical writing background

Job Description

We are seeking a Content Designer to support AI-driven experiences for a Big 5 banking client. This role goes beyond traditional UX writing and focuses on shaping how AI-powered products behave, respond, and guide users through language.

You will partner closely with product, design, engineering, data, and compliance teams to deliver clear, consistent, and low-risk conversational experiences within a regulated financial environment. The ideal candidate is highly collaborative, systems-oriented, and comfortable working in ambiguity.

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