Control Tower Operations Lead – Customer Experience

Dormont Manufacturing Co is seeking an Assistant Manager for the Control Tower in Puchong, Malaysia. This role is essential for managing customer support operations, ensuring smooth service delivery, and improving customer experience.

The ideal candidate has a Bachelor’s degree, 3–5 years in customer service or operations, and must demonstrate strong analytical and leadership skills. Proficiency in Google Workspace and experience in logistics or app-based industries is preferred.