Control Tower Assistant (M/F/D)

DSV

Wrocław, Lower Silesian Voivodeship, Poland Full-time July 20, 2026

Found Description

Time Type:

Full Time

YOUR TASKS

Ensuring compliance of the process carried out for the assigned customers

Ensuring the execution of orders in accordance with the needs of customers and company standards

Supporting customers by providing information and seeking solutions

Participating in the preparation of quotations for non-standard services

Verifying the accuracy of settlements with customers

Participating in the complaint handling process

Maintaining data accuracy in the system

Ongoing communication with other departments, domestic and international branches

OUR EXPECTATIONS

Experience in customer service, preferably in the TSL industry or a related industry, is welcome

Ability to use MS Office package in practice (in particular Outlook and Excel)

Good knowledge of Polish and English language

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Submit your application for Control Tower Assistant (M/F/D) at DSV