Found Description
Job Summary
Contract Support Coordinator in Madrid, Spain provides accounting software support to Client Accounting services and Real Estate Management teams. Responsibilities include incident documentation, software issue resolution, security compliance checks, project support, process improvement input, and miscellaneous duties.
Essential Duties and Responsibilities
- Respond to requests for assistance with accounting software packages; document issues and resolutions in the incident management system.
- Resolve basic software support requests and escalates complex ones requiring higher expertise.
- Perform security and data reviews to ensure compliance with policies and procedures.
- Support client and internal projects as directed by the supervisor.
- Provide input into process improvement efforts based on client incidents.
- Perform other duties as assigned.
Supervisory Responsibilities
No ...