Found Description
Overview
Ready to take your SaaS renewal career to the next level?
Join our team as a Renewal Specialist, where you’ll work alongside AI-powered technology to manage high-value customer renewals.
Responsibilities
- Handle escalated renewal conversations
- Manage customer objections and retention efforts
- Identify upsell opportunities and collaborate with internal teams
- Work with AI-powered insights and CRM tools
- Build strong customer relationships while driving successful renewals
Qualifications
- 3–5 years of experience in SaaS Renewals, Customer Success, or Account Management
- Proven experience handling renewal negotiations and customer retention
- Excellent English communication skills (voice & written)
- Experience using CRM platforms
- Comfortable working with AI-assisted tools
Benefits
- Work with cutting-e...