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Continuous Improvement Black Belt

Capita

cape town, western cape, South-Africa Full-time July 20, 2026

Found Description

Continuous Improvement Black Belt – Overview


Continuous improvement managers analyze, maintain, and improve performance on key metrics and improve CI Culture for one or more business accounts. This role evaluates and oversees operations improvement projects from initial research and assessment through transition to the management team for business performance improvement. Reporting to the Director, the post holder will be responsible for the successful delivery of all Lean Six Sigma projects assigned within allocated budget, resources and time constraints.


Key Deliverables



  • Create Improvement & Innovation culture within business teams.

  • Design, mentor & deliver improvement plan with tangible benefits to Capita and its clients.


Roles & Responsibilities



  • Process diagnostics to identify re‑engineering and continuous improvement opportunities.

  • Gather an...

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