Contact Centre Team Manager

Contact Centre Team Manager
Salary: £42,795
Contract: Fixed Term contact until March 2027
Hours: 37 hours per week, between 8am and 6pm, Monday to Friday-no Weekends.
Location: Oldham - Hybrid

Are you an experienced contact centre leader who knows how to motivate teams, improve performance and deliver excellent customer service in a fast-paced, target-driven environment?

At First Choice Homes Oldham, we are looking for a Contact Centre Team Manager to help lead and improve our Contact Centre as we continue to strengthen the way customers access our services.

You do not need to come from a housing background. We are interested in hearing from people who have led teams in busy, customer-focused environments such as banking, retail, utilities, telecoms, insurance, financial services or other high-volume contact centre settings.

What ...