Found Description
Contact Center Supervisor (Weekend Shift)
Mijas (Málaga), Spain
David Kennedy Recruitment is partnering with a leading international company to recruit an experienced Contact Center Supervisor for its office in Mijas (Málaga) .
This is an excellent opportunity for a motivated leader to join a dynamic, performance-driven environment, where you will be responsible for coaching and developing a team, driving operational excellence, and ensuring the achievement of business objectives.
Key Responsibilities
- Lead, coach, and motivate a team of Contact Center Advisors.
- Monitor KPIs and drive team performance through regular coaching and feedback.
- Conduct performance reviews and implement development plans.
- Foster a positive, collaborative, and results-oriented team culture.
- Work closely with internal stakeholders...
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