Contact Center Professional Part Time (For Pooling)

Overview

ING Hubs Philippines (ING Hubs PH) is part of the ING organization, delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working at ING Hubs PH means working with a diverse workforce where no challenge is the same. At ING, our purpose is to empower people to stay a step ahead in life and in business. ING is changing what banking is, offering opportunities for personal growth in a continuously evolving environment.

Job Description:

• Provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature.
• Interact with ING’s clients through chat (live or otherwise), voice or video calls, email, messaging, and other communication channels as assigned.
• Operationally process Know Your Customer onboarding, periodic reviews, triggers, and customer requests in our sy...