Consumer Policy Advisor at Ontario Energy Board

Shape energy policy with Ontario Energy Board as a Consumer Policy Advisor. Bring your expertise in consumer protection, policy analysis, and program oversight to the team.
The Ontario Energy Board is seeking a Consumer Policy Advisor to enhance consumer-focused policies within the energy sector. This union permanent position requires deep engagement with operations, developing recommendations for affordability programs like OESP and LEAP. The ideal candidate will focus on analyzing trends, researching policies, and communicating with stakeholders to uphold consumer rights.
Key Responsibilities:
• Review and assess customer complaints and industry inquiries
• Support investigations on consumer protection requirements
• Analyze data and emerging trends for policy development
• Conduct research and prepare reports for internal and external review
• Organize stakeholder sessions for policy development
Requirements:
• University degree in relevant field
• Mini...