Found Description
ADP is hiring a TLM Consultant.
In this role, the TLM Consultant is responsible for resolving software and hardware questions for clients using Time and Labor Management products, providing solutions that automate time and attendance calculations for payroll production. The consultant configures and optimizes Time and Labor Management interfaces and serves as an expert within the Time and Attendance domain.
What you’ll do
- You will engage with clients to truly understand their product challenges and related needs; solve such challenges while building long‑term trust.
- Be a team player who seeks to understand the business and asks questions of other members of the team, sales, and client service partners to bring resolution to client requests.
- Follow call handling best practices to deliver exceptional service.
- Adhere to our 3‑2 hybrid work model.
- Achieve call metrics as determined...