Consultant for Retail Banking Projects

Join a leading financial services firm as a Program Delivery Consultant in Toronto, specializing in retail banking products. Focus on delivering exceptional multi-channel customer experiences.
The ideal candidate for this hybrid role has a minimum of 5 years of experience in product and program delivery within the retail banking sector. You will lead complex projects, enhancing customer engagement and driving revenue through innovative product offerings. Your expertise in design thinking will ensure designs are data-driven and customer-focused.
Key Responsibilities:
• Enhance customer experience through multi-channel solutions
• Define strategic plans and monitor performance metrics
• Lead the delivery of high-impact banking products
• Collaborate with cross-functional teams for efficient execution
• Oversee risk management throughout project lifecycles
Requirements:
• Minimum 5 years in program delivery or product management
• Strong understanding of reta...