Found Description
About the role
At Lodgify, we are hiring a Connectivity Specialist to join our team!
We’re seeking a tech-savvy professional to become an expert in the Lodgify software. In this role, you will support customers through the setup and adoption of the product, ensuring they quickly realize value. Act as a trusted consultant, guide configuration, share best practices, and proactively address challenges while fostering long-term customer success and identifying opportunities for growth.
In addition, the Connectivity Specialist troubleshoots integration issues, investigates root causes, and resolves problems whenever possible, escalating or sharing feedback with relevant teams when required. They may also support the wider customer service team with general requests.
How will you make an impact?
- Provide expert guidance and advice to customers on OTA connection types and their features.
- Proactively troubleshoot and resolve tec...
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