Confidential Sr. Collections Specialist

About the Opportunity

• Develop, maintain, and document detailed collections processes, procedures, and best practices.
• Support and coordinate daily collections activities to ensure timely follow‑up and resolution of outstanding accounts.
• Manage the full‑cycle collections process, from initial client outreach through to resolution and payment collection.
• Communicate professionally with clients regarding overdue accounts, including preparing collection notices, reminder statements, and follow‑up correspondence.
• Partner with internal stakeholders to investigate, analyze, and resolve collection‑related issues in a timely manner.
• Achieve established aged accounts receivable targets, with a focus on reducing balances outstanding over 90 days to support forecasting and cash flow objectives.
• Provide ongoing support and guidance to partners regarding outstanding receivables, promoting effective communication and is...