Conciliador/A De Recuperación / Analyst Assessments (Monterrey)

Description
To join a high-performing team in the delivery of top quality work through initiative and action by capturing, analyzing, and progressing CPKC's asset use (demurrage) & other supplemental (operational services outside of our freight service offering) invoicing to ensure accurate assessments while protecting CPKC's financial integrity through collection efforts.
Accountabilities
Review & analyze incoming inventory events (i.e. asset use/demurrage, special requests, switching, etc.) to progress with accurate and timely supplemental invoicing
Drill into root cause and resolve complex inventory and financial issues
Work with stakeholders in Finance, Asset Management, Information Systems, Sales, Operations and External Stakeholders to resolve inventory/process issues that impact complete and accurate supplemental invoicing
Provide timely resolution of customer disputes
Lead continuous process improvements to reduce manual invoicing requirements