Concierge (Waldorf Astoria Riviera Maya)

Concierge (Waldorf Astoria Riviera Maya)
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
**What will I be doing?
**
A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
- Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
- Process and deliver messages for Guests
- Deliver and safely storage Guest luggage
- Stay current with all hotel service...