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About the job
¿Todo listo para enviar su solicitud? Por favor, lea la descripción al menos una vez antes de hacer clic en Solicitar.
As Concierge Trainee, you will be responsible for the following duties:
¿Todo listo para enviar su solicitud? Por favor, lea la descripción al menos una vez antes de hacer clic en Solicitar.
Based at Mandarin Oriental, Barcelona , within the Guest Services & Concierge Department , the Concierge Trainee supports the Concierge and Guest Services team while developing a comprehensive understanding of the department’s daily operations, procedures, and service standards.
The Concierge Trainee reports to the Head Concierge / Guest Services Manager .
As Concierge Trainee, you will be responsible for the following duties:
- Welcome and assist hotel guests from various segments following Mandarin Oriental service standards and procedures.
- Become familiar with the full hotel product, facilities, and services, including IT and telecommunication systems.
- Support the management of guest requests such as restaurant reser...