Concierge Supervisor at Oakridge Park

Elevate customer experience as a Concierge Supervisor at Oakridge Park, Vancouver's premier luxury destination. Join a team dedicated to providing world-class service and hospitality.
In this leadership role, you will oversee the Concierge team, ensuring exceptional service at multiple guest touchpoints. Your strategic mindset will enhance the customer journey while fostering a culture of excellence and collaboration. With a focus on luxury hospitality, your leadership will guide the team in delivering thoughtful service and seamless operations.
Key Responsibilities:
• Lead and inspire the Concierge team for optimal performance
• Maintain the luxury standards of the Concierge presence
• Supervise daily operations across all service desks
• Foster high engagement through coaching and mentorship
• Ensure adherence to all operational standards and procedures
Requirements:
• Minimum 3–5 years in luxury hospitality or retail
• Proven leadership and problem-solv...