Found Description
Job Summary
The Concierge Lead reports to the Assistant Community Director and is responsible for the day‑to‑day leadership of the concierge team, the administration of accounts payable and receivable, and the delivery of exceptional service to community members, families, and guests. The role serves as the communication bridge between the Assistant Community Director and the concierge staff.
Key Responsibilities
- Manages day and evening concierge team members and provides guidance as required
- Maintains proper accounting records for accounts payable and receivables
- Maintains all new community member and team member information and distributes it to the rest of the team
- Ensures all binders and information kept at concierge are current and easily accessible
- Maintains the evacuation box and ensures it is up to date
- Ensures that emergency equipment are in working order (walkie talkies; cell phone)