Found Description
Job Description
Concentrix San Lazaro is now hiring for Customer Service Representative
Concentrix
On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time
Responsibilities
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Assist customers by answering inquiries and resolving issues promptly and professionally.
- Maintain accurate customer records and update account information as needed.
- Identify and escalate complex issues to the appropriate departments or supervisors.
- Continuously improve customer satisfaction by seeking feedback and implementing solutions.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1–3 years of customer service experience
- Skills and Competencies: Proficient in English language, strong interpersona...
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