Computer/Electronic Technician (RMA)

Computer/Electronic Technician (NOC 2242)

Product Testing & Warranty Team

Do you love working in a fast-paced environment, where you constantly make meaningful contributions daily?

Detailed Role Overview

The Electronic Technicians (NOC 2242) will work with the Product Testing and Warranty team to provide support to the Warehouse & Logistics team and Customer Service team to manage and carry out processes regarding returns and warranty management. This role will be responsible for monitoring, coordinating, and sustaining systematic process to streamline and maximize the overall quality and efficiency of product returns. The role is dynamic and will evolve over time according to the needs of the business.

Returns

• Managing and responding to processing incoming product returns from clients
• Testing returns to determine if there are any product issues
• Taking appropriate actions to repair, replace or claim pro...