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Complaints Officer

Link Group

Australia, Australia, Australia Full-time June 13, 2026

Found Description

Bring your expertise to an industry with purpose, scale and global impact.

At MUFG Pension & Market Services, your skills in customer resolutions and complaints management translate directly into meaningful work supporting millions of Australians. As part of the largest business within a global financial institution, you’ll enter the superannuation sector with strong development pathways, complex client partnerships, and a culture that celebrates diverse perspectives.

About the role

As a Complaints Specialist, you’ll take ownership of complaints end‑to‑end, delivering fair, timely and solution‑focused outcomes. You’ll engage with a broad range of stakeholders and navigate complex issues, ensuring every interaction reflects professionalism, empathy and strong resolution capability. This is a great opportunity for someone with complaints experience outside of superannuation who brings resilience, excellent communication skills, and a strong focus on first cont...

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