Complaint Investigator (Quality Specialist)

Resolute Workforce Solutions (Staff augmentation subsidiary of Brevitas Consulting Inc.) is dedicated to helping organizations achieve tangible results and lasting improvements via successful project delivery, continuous process improvement, and effective management of change. Our expertise is in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Project Management.
We are looking for a highly motivated and energetic professional to join our team as a Complaint Investigator (Quality Specialist)in Mississauga, ON (On-site).
Responsibilities:

Oversee product quality and customer complaint investigations.

Manage the control, approval, and tracking of complaint investigations, including CAPA logs in Trackwise

Prioritize complaint investigations to meet regulatory, client, and business goals.

Collaborate cross-functionally to determine root cause and implement corrective...