Found Description
Job Description
As a Community Operations Specialist , you will be responsible for the health and productivity of our global TaskVerse network. This role sits at the center of our AI operations, requiring a mix of operational discipline, empathetic communication, and data‑driven decision‑making.
You will own the day‑to‑day lifecycle of our tasker community. Your goal is to ensure that thousands of taskers are onboarded efficiently, remain highly engaged, and clear on project requirements as our AI programs scale. You will also drive continuous engagement and activation of our existing tasker base.
Key Responsibilities
- Lifecycle Management & Process Optimization – Own onboarding, activation, and retention programs, ensuring they scale across different time zones and project types.
- Continuously review existing SOPs for tasker engagement and suggest/implement updates to improve efficiency or satisfaction.
- Monitor p...