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Community Operations Associate

Kumu, Inc.

makati, metro manila, Philippines Full-time June 20, 2026

Found Description

We’re looking for highly driven, people-oriented individuals to join our Community Operations team. This role is at the frontlines of our community—working directly with users to understand behavior, build relationships, and identify opportunities to drive growth.

What you’ll do:

  • Engage with users daily through in app hangouts, chats, or calls
  • Conduct surveys and gather insights to understand user needs and behavior
  • Build genuine relationships across a diverse user base
  • Spot opportunities for growth, retention, and monetization
  • Act as the voice of the user by sharing actionable insights with internal teams

What we’re looking for:

  • Strong self-motivation and ownership mindset
  • High level of empathy and ability to connect with people from all backgrounds
  • Clear and logical communication skills (spoken and written, any language)
  • Observant and proactive—able to i...

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