Community-Focused Relief Receptionist Role

Join The Neighbourhood Group as a Relief Receptionist to provide impactful support within Urban Health and Homelessness Services. Engage with clients and ensure efficient service delivery in a community-driven environment.
In this position, you’ll welcome community members and act as a communication link within the UHHS. With a focus on customer service and client needs, your role involves managing phone inquiries and directing clients to essential services. Your understanding of social issues will be crucial in aiding diverse populations.
Key Responsibilities:
• Operate multi-line phone systems for effective communication
• Provide referrals and information to clients and callers
• Collaborate with UHHS teams to ensure service delivery
• Oversee incoming and outgoing mail logistics
• Perform additional administrative duties as assigned
Requirements:
• At least two years of relevant work experience
• Post-secondary diploma in a related field preferred
•...