Community-Focused Relief Receptionist Position

Join Urban Health and Homelessness Services as a Relief Receptionist, where you'll engage with the community and support clients in a vital social services environment. Provide information, manage communications, and serve as a welcoming liaison.
This relief role reports to the Executive Assistant and requires prior experience in administration or client service. Key skills include excellent verbal communication, organizational ability, and understanding of community resources for homeless individuals in Toronto. You will handle phones, direct calls appropriately, and ensure the confidentiality of all client matters.
Key Responsibilities:
• Manage multi-line phone systems effectively
• Direct crisis calls to appropriate staff members
• Liaise with UHHS administrative team
• Facilitate mail delivery and storage
• Refer clients to supportive services
Requirements:
• Two or more years of work experience
• Post-secondary diploma in administration preferred
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