Community Executive

Overview

Salary AED: depending on experience and qualifications

Job Location: Dubai, UAE

About the Client: A market leading real estate agency in Dubai

Responsibilities

• Customer Facing role throughout the day – addressing resident concerns, providing community-related information, and ensuring a positive service experience across all touchpoints.
• Assisting with onboarding and orientation of new tenants, ensuring smooth integration into the community.
• Handling all incoming and outgoing calls from residents, service provider coordination, vendors and calls on behalf of community management.
• Maintaining call logs, complaint records, meeting notes, and ensuring timely follow-ups through the CRM system.

Qualifications

• Minimum 2 years of UAE experience in customer-facing roles within 5-star hotels (preferred), mixed-use properties such as co-working spaces, or comm...