Found Description
CI Investments Inc. seeks an entry-level Communications and Knowledge Management Specialist in Canada. Help innovate client communication and knowledge management in a full-time capacity.
In this crucial role, you will support Client Services by creating and managing content within Salesforce. Your focus will be on improving the client experience through well-crafted communication and effective knowledge management practices. A strong writing background and experience in financial services will enhance your contributions to diverse projects.
Key Responsibilities:
• Write and coordinate content for the Client Services platform
• Maintain communication standards across various channels
• Implement feedback mechanisms for continuous improvement
• Monitor service updates and communicate changes
• Support project teams with knowledge management needs
Requirements:
• At least 1 year in a service-focused role
• Background in financial services and communication
In this crucial role, you will support Client Services by creating and managing content within Salesforce. Your focus will be on improving the client experience through well-crafted communication and effective knowledge management practices. A strong writing background and experience in financial services will enhance your contributions to diverse projects.
Key Responsibilities:
• Write and coordinate content for the Client Services platform
• Maintain communication standards across various channels
• Implement feedback mechanisms for continuous improvement
• Monitor service updates and communicate changes
• Support project teams with knowledge management needs
Requirements:
• At least 1 year in a service-focused role
• Background in financial services and communication
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