Found Description
Join our team as a Commercial Card Analyst in Scarborough, leveraging your bilingual English/French skills to manage inquiries and reconciliation. Enjoy a hybrid work model with limited onsite requirements.
Our financial institution seeks a Commercial Card Analyst with 3+ years of experience in customer service focused on financial operations. You will respond to inquiries, investigate payment issues, and coordinate with vendors while maintaining operational knowledge. This role offers valuable exposure across various departments including Fraud and Accounting.
Key Responsibilities:
• Manage Commercial Card Coordinator inquiries through phone and email
• Meet service level agreements for all coordinator interactions
• Handle the purging and redirecting of replacement cards
• Track requests across internal and external channels
• Update and own outstanding investigations with client engagement
Requirements:
• 3+ years in customer service for financial operatio...
Our financial institution seeks a Commercial Card Analyst with 3+ years of experience in customer service focused on financial operations. You will respond to inquiries, investigate payment issues, and coordinate with vendors while maintaining operational knowledge. This role offers valuable exposure across various departments including Fraud and Accounting.
Key Responsibilities:
• Manage Commercial Card Coordinator inquiries through phone and email
• Meet service level agreements for all coordinator interactions
• Handle the purging and redirecting of replacement cards
• Track requests across internal and external channels
• Update and own outstanding investigations with client engagement
Requirements:
• 3+ years in customer service for financial operatio...
Ready to Apply?
Submit your application for Commercial Card Analyst - Bilingual English/French at S I Systems
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