Collections Team Lead - KPI & Dialer Ops

Trades Workforce Solutions is looking for a skilled supervisor to manage call center operations in Mandaluyong City, Philippines. Your role will involve monitoring performance management, leading a team, and ensuring compliance with quality standards.

Ideal candidates have a bachelor's degree and 3-4+ years of experience in collections or call center operations, with a strong focus on coaching and analytical skills. Dayshift schedule with a dynamic work environment.