Collections Specialist

Responsibilities

• Manage and oversee the collections process for overdue accounts.
• Communicate with customers to resolve payment issues and ensure timely payments.
• Maintain accurate records of all collection activities.
• Collaborate with the finance team to analyze overdue accounts.
• Generate reports on collections metrics and account statuses.
• Handle customer inquiries and disputes professionally.

Qualifications

• Educational Qualifications: A diploma in finance, business, or a related field is required.
• Experience Level: Less than 1 year of relevant experience in collections or credit analysis.
• Skills and Competencies: Proficiency in driving to visit clients, strong credit analysis capabilities, and adept in credit investigation.
• Responsibilities and Duties: Manage client accounts, perform collections, analyze credit reports, and resolve d...