Found Description
US WORKING HOURS - 9am - 6pm EST /// 10pm - 7am PHT
Under the direct supervision of the Accounts Receivable Manager, this position will be responsible for collection of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency.
Responsibilities
- Reviewing open accounts for needed collection efforts.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolving client-billing problems and accounts receivable delinquency, applying good customer service
- Collect customer payments in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable billing and collection reports.
- Provide timely follow-up ...