Found Description
On-site - Quezon City No Exp Required Diploma Full-time
Job Description
- Manage and maintain accurate customer account records and collections documentation.
- Communicate with customers regarding outstanding debts and payment arrangements.
- Assist in the resolution of billing inquiries and disputes.
- Analyze customer payment histories to identify trends and improve collection efforts.
- Work collaboratively with the finance team to report on collection activities and results.
Requirements
- Educational Qualifications: Diploma in Finance, Accounting, or a related field.
- Experience Level: 0–2 years of experience in collections or customer service.
- Skills and Competencies: Strong communication and negotiation skills.
- Qualities and Traits: Detail-oriented with a strong sense of responsibility.
- Working Conditions: Offic...
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