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Collections Specialist

NexWav

Québec City, Quebec, Canada Permanent,Full time July 01, 2026

Found Description

Credit Agent

Reporting to the regional credit manager, the credit agent participates in managing customer accounts and ensuring compliance with national credit policies in a well-established company operating in the distribution of building materials.

The role is both analytical and customer service-oriented.


Main Responsibilities

  • Analyze customers' financial and credit information

  • Open and review customer accounts

  • Authorize or recommend credit limits

  • Follow up and collect on accounts (payments)

  • Monitor accounts exceeding credit limits

  • Participate in order releases and project account follow-ups

  • Respond to customer inquiries (e.g., copies of invoices, address changes) and provide administrative support

  • Collaborate with internal teams


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