Collections Specialist Mandarin Speaker

Working Schedule

5 Days Working, 2 Days Off | Normal Shifts

Shift timing

9am- 6pm MYT , Monday to Friday

Responsibilities

• Contact customers regarding overdue payments via calls and follow-ups.
• Negotiate repayment plans and resolve outstanding balances.
• Maintain accurate collection records and customer interactions.
• Ensure compliance with banking policies and collection procedures.
• Achieve collection targets and service quality standards.

Requirements

• Fluent in Mandarin and English (spoken and written).
• Collections or banking experience preferred.
• Strong negotiation and communication skills.