Collections Specialist

Job Summary

As a Collections Specialist, you'll keep cash flow healthy and customer relationships smooth. You'll manage a portfolio of accounts, resolve payment issues with clarity and empathy, and ensure accurate, timely documentation across systems.

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Responsibilities

• Manage a portfolio of domestic and international customer accounts.
• Follow up on past-due invoices and resolve disputes confidently.
• Investigate discrepancies, fix payment issues, and reconcile accounts.
• Maintain accurate documentation in ERP systems.
• Flag payment risks proactively and collaborate with cross-functional teams.
• Deliver clear, professional support to internal and external stakeholders.

Qualifications

• Bachelor's degree in a relevant field.
• +3 years of collections experience (2+ ...