Found Description
**Job Overview**
The purpose of this role is to effectively assist in collections. This position will work closely with the Accounts Receivable Department to monitor and maintain AR records and accounts.
**Responsibilities**
- The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections department.
- Providing customer service regarding collection issues
- Process check requests for customer refunds.
- Process and review account adjustments
- Resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts.
- Customer calls, account adjustments, small balance write-off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sale...
The purpose of this role is to effectively assist in collections. This position will work closely with the Accounts Receivable Department to monitor and maintain AR records and accounts.
**Responsibilities**
- The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections department.
- Providing customer service regarding collection issues
- Process check requests for customer refunds.
- Process and review account adjustments
- Resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts.
- Customer calls, account adjustments, small balance write-off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sale...