Collections Representative (US Process)

🚨 Hiring Alert | Collections Representative (US Process) 🚨

We are looking for experienced Collections Professionals to join a fast-paced international contact center team.

📌 Role: Collections Representative (Inbound / Outbound – US Process)

📌 Experience: 2–3+ years in Collections (Mandatory)

📌 Shift: US Shifts

📌 Notice Period: Immediate Joiners Preferred

📌 Voice Quality: CEFR C1 Level Preferred

🔹 Job Scope:

• US-based payment follow-ups and debt collections

• Handling delinquency buckets and recovery operations

• Third-party / agency-style collections activities

• Negotiation of payment plans and settlements

• Customer risk assessment and resolution management

• End-to-end collections call handling (inbound & outbound)

⚠️ Important Note:

This role is strictly for Collections professionals only.

Profiles from Accounts Receivable (AR), Order Management, Billing, Cash Applications, or non-co...