Collections Representative (Isla Guadalupe)

Overview

SWBC Mexico is seeking to hire Collections Representatives for our office location in Monterrey, MX. This is an onsite position.

Benefits

• Monthly (gross) base salary: $18,500.00 pesos
• Training Completion Bonus: $2,500.00 pesos
• Performance bonus
• Christmas bonus (Aguinaldo): 15 days
• Vacation days: 12 days
• Vacation bonus
• Food voucher
• Promoting professional development opportunities
• Many options available for public transportation to get to and from work

Job Responsibilities

• Through inbound/out-bound calling, collects past due payments and/or payment arrangements to resolve delinquent accounts.
• Uses sound judgement and follows client and corporate policies to determine suitable collection solutions.
• Consistently documents conversations clearly and concisely in required collection systems; accurately updates borrower personal info...