Collections /Recovery officer

Role Description

First Solution Management Services has been a leader in debt recovery solutions for over 10 years, managing more than 200,000 debtor accounts worth over $1 Billion from our branch offices in the UAE. Our commitment to outstanding service and a consumer‑centric collection processes have earned us a strong reputation as a trusted industry leader.

This is a full-time Collections Officer role at our on‑site Islamabad office. Fluency in English language is a must . The Collections Officer will be responsible for initiating communication with customers who have overdue accounts, negotiating payment plans and managing debtor accounts. Additionally, the Collections Officer will be responsible for billing and managing various general ledger accounts.

Preferred qualifications

• Fluent in English/Arabic language
• Experience in customer-facing or collections, recovery, or billing roles
• Ability to manag...