Collections Agent (Mexicali)

We are looking for talented Collections agents

Summary

The Debt Collector is responsible for contacting individuals and organizations with outstanding debts to arrange for repayment. This role requires excellent communication, negotiation, and problem-solving skills, as well as a strong understanding of relevant legal regulations and company policies.

• Work week: Monday - Friday
• Schedule: 5:00 am - 3:00 pm, Mon-Thurs / 5:00 am - 9:00 am Fridays.
• Location: Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C.

Responsibilities

• Identify and track outstanding debts.
• Contact debtors through approved communication methods to inquire about their payment status.
• Negotiate payment plans with debtors, taking into account their financial situation and company guidelines.
• Follow up with debtors to ensure adherence to payment plans.
• Handle debtor inquiries, complaints, and reque...